At OLA JEWELRY, we aim to ensure your jewelry reaches you safely and promptly.

Processing Time

• Orders are processed within 2–4 business days (excluding weekends and holidays).
• Custom and personalized orders may require additional time, which will be communicated at checkout.

Shipping Options

• Standard Shipping: Delivery within [3–6 days].
• Express Shipping: Delivery within [1–3 days].
• Shipping times may vary based on location and carrier delays.

Shipping Fees

• Shipping costs are calculated at checkout and vary depending on the delivery method and destination.
• Free shipping may be offered during special promotions or on orders above $100

Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

International Shipping

We ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

Lost or Damaged Packages

• We are not liable for lost or stolen packages once marked as delivered by the carrier.
• If your order arrives damaged, please contact us within 48 hours with photos, and we will resolve the issue promptly.